Privacy Policy

Last Updated: May 5, 2025

At Inwhented, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website. It also explains your rights regarding your personal data.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU residents, California Consumer Privacy Act (CCPA) for California residents, Privacy and Electronic Communications Regulations (PECR) for UK residents, and other relevant global privacy laws.

By accessing or using our website, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.


1. Introduction

At Inwhented, your privacy is our priority. This Privacy Policy explains how we collect, process, and protect your personal data when you visit our website or engage with our services. We are fully committed to respecting your privacy rights and complying with global privacy laws such as GDPR (EU), CCPA (California), and PECR (UK).


2. What Data We Collect

We collect both personal and technical information to enhance your user experience and fulfill our services.

Personal Data:
  • Name
  • Email Address
  • IP Address
  • Billing Information (for processing transactions)
  • Shipping Address (if applicable)
Technical Data:
  • Cookies (for tracking and improving user experience)
  • Browser Type and Device Information
  • Geolocation Data (if applicable)
  • Usage Data (including pages visited, session duration, etc.)

3. How We Collect It

We collect your data through various methods:

  • Forms: Information entered when signing up for newsletters, creating an account, or making a purchase.
  • Cookies: Cookies are used to enhance your experience on our website and track website usage.
  • Analytics: Data collected via third-party analytics tools (e.g., Google Analytics).
  • Plugins: Third-party plugins integrated into our website may also collect data.

4. Why We Collect It

We use the data collected for the following purposes:

  • Processing Orders: To fulfill your orders, manage payments, and deliver products or services.
  • Improving Service: To analyze website performance, improve user experience, and deliver personalized content.
  • Sending Updates: To send updates, newsletters, and promotional content (if you’ve opted-in).
  • Legal Obligations: To comply with legal requirements, enforce our terms, and resolve disputes.
Legal Basis for Processing Data under GDPR:
  • Consent: When you opt-in for newsletters or agree to our terms.
  • Contract: To process transactions and fulfill orders.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interest: For the performance of business operations, such as improving our services.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your user experience and gather information about how you use our site.

Types of Cookies We Use:
  • Functional Cookies: Essential for website functionality (e.g., login sessions).
  • Analytical Cookies: Used to track user behavior and improve website performance (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver personalized ads and track marketing campaigns.
Cookie Banner:

We will prompt you with a cookie banner when you first visit our site, offering the option to accept or manage your cookie preferences. You may choose to opt-out of non-essential cookies by adjusting your browser settings.


6. Data Sharing & Third Parties

We may share your personal data with third parties in the following instances:

  • Payment Processors: To process transactions (e.g., PayPal, Stripe).
  • Delivery Services: To ship products to you.
  • Affiliate Platforms: For managing affiliate commissions and content.

We do not sell your personal data to third parties. We ensure that all third parties comply with relevant data protection laws and handle your data securely.


7. International Transfers

Your personal data may be transferred to, stored, or processed in countries outside your jurisdiction (e.g., outside the UK/EU or US). We ensure that your data is protected by using appropriate safeguards, such as Standard Contractual Clauses (SCCs), and by ensuring that recipients of your data comply with privacy laws similar to those in your country.


8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

  • Account Information: Retained as long as your account is active or needed to provide services.
  • Transaction Details: Retained for up to 6 years (for invoicing, accounting purposes).
  • Cookies and Tracking: Retained for as long as required for analytics or marketing purposes.

9. Your Rights

As a data subject, you have various rights regarding your personal data:

Under GDPR:
  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectify: Request corrections to any inaccurate or incomplete information.
  • Right to Erase: Request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: Request that we limit the processing of your data.
  • Right to Object: Object to the processing of your data for certain purposes (e.g., direct marketing).
  • Right to Data Portability: Request your data in a structured, commonly used format.
Under CCPA (for California residents):
  • Right to Know: Request details on the personal data we collect.
  • Right to Delete: Request the deletion of your personal data.
  • Right to Opt-Out of Sale: The right to opt-out of the sale of your personal data (if applicable).

For UK residents, the rights are similar to GDPR, with access, rectification, erasure, and portability.

To exercise any of these rights, please contact us at the contact details below.


10. Security Measures

We take data security seriously and employ appropriate technical and organizational measures to protect your personal data. These include:

  • SSL Encryption: For secure communication between your browser and our website.
  • Restricted Admin Access: To limit access to sensitive data only to authorized personnel.
  • Encrypted Storage: To protect your data during storage.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13 (for US users) or 16 (for EU/UK users). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.


12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top of this page.

Last Updated: May 5, 2025.


13. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

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